PRIVACY POLICY

Welcome to Completely Coach Travel ("we," "us," "our"). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website located at https://www.completely-coach-travel.com/ ("Website") and any related services or products (collectively referred to as the "Service").

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our Service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.

Information We Collect

2.1 Personal Information

"Personal Information" refers to any information that identifies or can be used to identify an individual directly or indirectly. We may collect the following types of Personal Information from you:

Contact information (e.g., name, email address, phone number).
Booking information (e.g., travel dates, destinations, preferences).
Payment information (e.g., credit card details, billing address) when you make a booking.
Information you provide when you contact us or participate in surveys or promotions.

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you. This information may include, but is not limited to, device information, IP addresses, browser type, and browsing behavior on our Website.

How We Use Your Information

We use the collected information for various purposes, including:

Providing and improving our Service, including processing bookings and ensuring a smooth travel experience.
Communicating with you regarding your bookings, inquiries, or other requests.
Sending important updates and service-related messages.
Personalizing your experience on our Website.
Analyzing trends and statistics to enhance our Service and better understand user preferences.
Detecting and preventing fraud or other unauthorized activities.
Complying with legal and regulatory obligations.

How We Share Your Information

We may share your information with third parties in the following circumstances:

With Partner Companies to facilitate your coach bookings and related travel services.
With service providers and vendors who assist us in providing the Service, such as payment processors, customer support services, and data analytics providers.
In response to a valid legal request or to comply with applicable laws, regulations, or legal processes.
To protect our rights, privacy, safety, or property, and those of our users or the public.
In connection with the sale, merger, or acquisition of all or part of our business.

Cookies and Similar Technologies

We use cookies and similar technologies to collect non-personal information and enhance your experience on our Website. Cookies are small text files that are stored on your device when you visit our Website. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may limit your access to certain features of our Service.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

Third-Party Links

Our Service may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not apply to such third-party websites or services. We recommend reviewing the privacy policies of these third parties before providing any personal information.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect or solicit Personal Information from children under 13. If you are under 13, please do not use our Service or provide any information to us. If we learn that we have collected Personal Information from a child under 13, we will promptly delete that information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting the updated version on our Website or through other communication channels. Your continued use of our Service after such updates signifies your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Contact Email].

Thank you for entrusting your travel arrangements with Completely Coach Travel. We are committed to safeguarding your privacy and providing you with a secure and enjoyable experience.